Club Sapphire is arguably the region’s premier hospitality and entertainment venue. Situated in the heart of Merimbula, the venue offers a spacious light-filled bistro, regular high-class entertainment, multiple function rooms, and a world-class all-weather bowls facility. There’s also the upbeat & chic Kitty’s bar, offering quality Pan-Asian cuisine and fine beverages, together with a modern sports lounge and the 24/7 Seaside Fitness Club.
Business Details
- Business Name
- Club Sapphire
- Business Location
- Merimbula
Job Details
- Salary
- $80k-90k
- Job Hours
- Average 38 hpw across weekdays, weekends and some public holidays. Lunch and dinner shifts.
Skills Required
Core responsibilities Work as part of Club Sapphire team Develop and update product and Club knowledge and job skills on an ongoing basis Demonstrate acceptance of constructive criticism and a willingness for self-improvement Maintain a positive and cooperative approach to colleagues and customers Carry out assigned duties in a timely and professional manner Adhere to health, hygiene safety and security policies Follow workplace procedures and instructions Contribute to achievement of team objectives Perform other duties as required Provide consistent, quality customer service Communicate with customers and colleagues in a polite, professional and friendly manner Meet all reasonable requests and needs of customers within Club guidelines and timeframes Identify and take all opportunities to enhance the customer experience Promptly recognise customer dissatisfaction and take action to rectify the situation Handle customer complaints, positively, sensitively and politely Escalate complaints to appropriate colleague
Contact Details
Interested applicants can confidentially contact Matthew Fanning, HR Coordinator on 0429952220 for further information, or submit your written application via our website www/clubsapphire.com.au at "Work With Us"