We are seeking a highly organised and proactive Administrative Assistant with experience in financial planning or financial services to support our advisory team. This is a key role within the business, providing high-level administrative, client service, and office support to ensure smooth day-to-day operations and an excellent client experience. This position is ideal for someone who thrives in a fast-paced environment, enjoys working with systems and processes, and is looking to build a long-term career within financial services. Key Responsibilities • Manage adviser calendars, schedule meetings, and coordinate client appointments. • Act as a primary point of contact for clients, providing professional and timely communication. • Prepare client documents, reports, Statements of Advice (SOAs), Records of Advice (ROAs), and meeting materials. • Assist with client onboarding and maintain accurate, compliant client records. • Gather and collate financial information to support the preparation and implementation of financial plans. • Update and maintain CRM systems and financial planning software. • Liaise with external providers, product issuers, and service partners. • Support daily office operations, including managing supplies, coordinating vendors, and assisting with workflow and process improvements. What We Offer • A supportive and collaborative team culture. • Ongoing professional development and clear career progression opportunities. • Competitive salary package aligned with experience.
Business Details
- Business Name
- Capital Haus
- Business Location
- Batemans Bay
Job Details
- Salary
- Negotiable
- Job Hours
- 8.30am - 4.30pm Monday to Friday
Skills Required
Skills & Experience • Previous experience in financial planning or the financial services industry is essential. • Strong administrative, organisational, and time-management skills. • High attention to detail with excellent written and verbal communication skills. • Experience using CRM systems, financial planning software, and Microsoft Office (Word, Excel, Outlook). • Ability to handle confidential information with discretion and professionalism. Personal Attributes • Ability to manage multiple tasks and competing priorities with ease. • Professional, client-focused, and approachable manner. • Proactive, reliable, and able to work both independently and as part of a team. • Strong problem-solving skills and a continuous improvement mindset. • Comfortable working in a fast-paced, deadline-driven environment.
Contact Details
email - Teresa@capitalhaus.com
