Skills Required
You are a highly organised and community-focused communications professional who can tailor complex information to meet the needs of the community. You understand that good infrastructure communication helps people understand what is happening, why the work is needed, how they could be affected and what they need to know. You are a confident writer who can adapt information for different audiences and channels, including emails, letters, websites and community engagement materials. You can identify key messages, ask the right questions and simplify technical information. You are comfortable working closely with engineers, project managers and operational staff to gather information. You build positive relationships and communicate with empathy and professionalism. You are adaptable and solutions-focused, with the ability to manage communications across several projects, balance competing priorities and respond to changing circumstances. You work collaboratively and independently, using sound judgement and initiative to deliver timely, accessible and customer-focused communication that builds community understanding and trust.
