This position is a full time, fixed term role in the Customer Service team until 29 January 2027 to cover approved leave, based at Moruya. The successful candidate will be responsible for: Providing leadership and operational oversight of the team’s daily activities Supporting the Coordinator in progressing key projects and initiatives Acting as the first point of escalation for complex issues, customer interactions, and system or process troubleshooting. The starting salary for this position is $73,566.19 per annum, plus 12% superannuation.
Skills Required
You are switched on and able to think on your feet in a fast-paced environment. You feel most accomplished when supporting the team around you through sound advice, problem solving, and troubleshooting skills. Whether working collaboratively or independently, you adapt with ease and bring a calm, solutions-focused approach to your work. You are confident de-escalating challenging situations, whether they involve complex customer interactions or administrative issues. You think clearly under pressure and can support leadership by helping projects progress, identifying opportunities for improvement, and providing constructive feedback when appropriate. If this sounds like you, we’d love to hear from you!
