ShowHeader Job File 2020

Over 600,000 Aussies have lost their jobs during COVID-19 and a further 600,000 have seen their work hours reduced.

As restrictions start to lift and we prepare to get back to a new 'normal' we're launching our new Job File.

Employers, if you're looking for staff let us know about the position.

Employees, we're here to help connect you with your next job.

Customer Service/Parts Interpretor - Part Time
7th January 2021

Specialised Automotive Bega
Job Type
Part Time

Specialised Automotive are seeking a part-time Customer Service Agent/Parts Interpreter to join our front desk team. The successful applicant will demonstrate a strong focus on customer service and sales along with excellent time management skills. Hours will be 8am – 5.30pm 3 days per week (preferably Mon, Wed, Fri, but negotiable) increasing as required to cover staff leave and peak business periods. Award rates, negotiable based on skills and experience. Responsibilities include: • Responding to all front counter enquiries and incoming phone calls • Providing the liaison point between customers and technical staff • Conveying all customer requirements and concerns to the workshop accurately • Effectively managing the scheduling of customer bookings and workshop workflow • Ordering of parts, accessories and stock • Maintain the highest levels of customer satisfaction • Providing advice and product recommendations to customer’s • Preparing invoices and closing jobs in a timely manner • Preparing customer quotes for vehicle upgrades and accessories • Receipting incoming stock and deliveries

Skill Required

To be considered for this role you must have: • At least 12 months previous experience in a similar position • Strong mechanical knowledge/background highly regarded • Good knowledge of 4WD accessories highly regarded • Outstanding customer service skills, an approachable, friendly personality and professional phone manner • Excellent written and verbal communication skills • Excellent time management and problem solving skills and the ability to work under pressure in a fast paced environment • Computer literacy • A current Australian driver's licence • This job requires some heavy lifting Your 'can do' customer focused attitude will play a major role in achieving success. If you are a team player and possess the qualities we are looking for, please send your cover letter and CV, Attention The Manager, to [email protected] Applications close 22nd January, only short listed applicants will be contacted. We are an Equal Opportunity Employer.

To apply for this job, please contact us by sending us an email to [email protected]